Privacy Policy

Black Optix Tint Powhatan & Midlothian (“Company”, “we”, “our”, or “us”) is a customer-facing brand operated by MM&MM Holdings LLC, a Virginia limited liability company.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, schedule services, or communicate with our business.

Website: https://www.blackoptixtintpowhatan.com
Phone
: 804-635-3522
Email: [email protected]

Corporate Address
2818 Hungary Rd
Henrico, Virginia 23228

Physical Store Location
1355 Anderson Hwy, Suite A
Powhatan, VA 23139
United States

This policy applies to customers located in the United States.


Information We Collect

We may collect the following categories of information when you interact with our website or services.

Personal Information

Name

Phone number

Email address

Vehicle details related to tint or restyling services

Appointment information

Customer communication records

Technical Information

IP address

Device type

Browser type

Pages visited on our website

Referring website or advertisement source

Marketing and Analytics Information

Website usage activity

Advertising campaign performance

Conversion tracking data


How We Collect Information

We collect information in the following ways.

Information You Provide Directly

Information may be provided when you:

Fill out forms on our website

Request a quote

Schedule an appointment

Contact us via SMS, phone, email, or social media

Submit service inquiries

Automatically Through Technology

Certain information may be collected automatically through:

Cookies

Tracking pixels

Analytics tools

Advertising measurement tools

Through Communication Systems

Information may also be collected when you interact with our business through:

SMS messaging

Email

Phone calls

Voicemail communications


How We Use Information

We use collected information for legitimate business purposes including:

Scheduling and managing appointments

Providing quotes and service updates

Sending appointment reminders

Responding to customer questions and support requests

Improving website functionality and user experience

Measuring advertising performance

Maintaining internal business records

Customer information is never sold, rented, or used by outside organizations for marketing purposes.


SMS & Communications

By providing your phone number through our website forms, booking systems, or other communication channels, you consent to receive SMS messages from Black Optix Tint Powhatan & Midlothian.

Types of Messages You May Receive

Messages may include:

Appointment confirmations

Appointment reminders

Service updates

Customer support communications

Promotional offers or announcements

SMS Terms

Message frequency may vary

Message and data rates may apply

Consent to receive SMS messages is not required as a condition of purchase

Opt-Out Instructions

You may opt out of SMS messages at any time by replying:

STOP

For assistance, reply:

HELP


Data Sharing Policy

We maintain strict policies regarding the handling of customer information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services required to deliver SMS communications.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors performing support services such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Customer information and SMS consent data are never sold, rented, or distributed for marketing purposes.


Cookies & Tracking Technologies

Our website uses cookies and tracking technologies to improve website performance and measure marketing effectiveness.

These technologies may include:

Website cookies

Analytics tracking tools

Advertising tracking pixels

Marketing performance tools

These tools help us:

Understand website traffic patterns

Improve the user experience

Measure advertising campaign performance

Users can control cookie settings through their browser preferences.


Data Security Practices

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.

Security practices include:

Secure system infrastructure

Controlled access to customer information

Encryption where appropriate

Security protections provided by our service platforms

While we strive to protect information, no method of transmission or storage can guarantee complete security.


Data Retention

Customer information is retained only as long as necessary to:

Provide services

Maintain communication records

Comply with legal obligations

Resolve disputes and enforce agreements

Information is removed when it is no longer required for these purposes.


Third-Party Services

To operate our business and provide services effectively, we use trusted technology providers that support our website, communications, scheduling, payments, analytics, and marketing operations.

These systems may include:

Customer Relationship Management (CRM) platforms used to manage customer contact information, communications, and appointments

Payment processing systems used to securely process service transactions

Website analytics tools used to measure traffic and improve website performance

Advertising platforms used to evaluate marketing effectiveness

Automation and integration systems used to connect business software tools

Scheduling platforms used to manage online appointment bookings

Communication systems used to send SMS messages, emails, phone calls, and voicemail communications

These providers process information only as necessary to support our business operations and must maintain appropriate confidentiality and security standards.

Customer information is never sold or rented.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for messaging service providers required to deliver SMS communications.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


Your Rights & Choices

Customers have the right to:

Request access to personal information

Request correction of inaccurate information

Request removal of personal information when appropriate

Opt out of marketing communications

Requests can be submitted by contacting us directly.


Opt-Out Instructions

You may opt out of communications at any time.

SMS

Reply STOP to any SMS message to unsubscribe.

Email

Use the unsubscribe link contained in marketing emails.

Direct Requests

You may also request removal from communications by contacting:

[email protected]


Children’s Information

Our services are not directed to individuals under the age of 13.

We do not knowingly collect personal information from children under 13. If such information is discovered, it will be removed promptly.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in business practices, technology, or legal requirements.

Updates will be posted on this page.


Contact Information

If you have questions about this Privacy Policy, please contact us.

Black Optix Tint Powhatan & Midlothian
Operated by MM&MM Holdings LLC

Corporate Address
2818 Hungary Rd
Henrico, Virginia 23228

Physical Store Location
1355 Anderson Hwy, Suite A
Powhatan, VA 23139
United States

Phone: 804-635-3522
Email: [email protected]
Website:
https://www.blackoptixtintpowhatan.com


Last Updated: March 14, 2026

Copyright 2026. Black Optix Tint - Powhatan & Midlothian. Operated by MM&MM Holdings LLC All Rights Reserved.